Privacy Policy

We may collect Personal Information directly from you, from authorized third parties, or through our website. This may include information such as the type of device used, login time, IP address, and other related details.

You may access, review, modify, or update the Personal Information shared with us by writing to amc@sudhahospitals.com. You may also provide additional information through the same communication channel.

By submitting your information through website forms, phone calls, emails, WhatsApp, or any other medium, you expressly consent to the collection, storage, processing, disclosure, and transfer of your Personal Information in accordance with this Privacy Policy and applicable laws.

You acknowledge that the information shared has been provided voluntarily and with full knowledge of how it will be used. Sudha Fertility Centre shall not be held responsible for any loss caused due to incorrect or incomplete information provided by you.

Sensitive personal information will be shared only with your explicit consent.

Sudha Fertility Centre reserves the right to modify or update this Privacy Policy from time to time. Any changes will be published on the website along with the date of the latest update. Your rights under this Policy will not be altered without your consent.

The Personal Information collected may include, but is not limited to:

• ✅ Patient name
• ✅ Age / date of birth
• ✅ Gender
• ✅ Address (including country and postal code)
• ✅ Phone number / mobile number
• ✅ Email address
• ✅ Medical history and health-related information
• ✅ Medical reports and treatment records
• ✅ Financial and billing information
• ✅ Login credentials
• ✅ Usage data related to website interaction
• ✅ Biometrics and genetic data (where applicable)
• ✅ Any other information voluntarily shared by you

Personal Information may be collected through:

• ✅ Registration forms
• ✅ Interactions with Sudha Fertility Centre representatives
• ✅ Website registrations
• ✅ During medical consultations or treatment
• ✅ Website usage and features
• ✅ Cookies and similar technologies
• ✅ Access granted to third-party platforms

Your Personal Information may be used for the following purposes:

• ✅ To provide and improve medical and support services
• ✅ To operate and enhance the website experience
• ✅ To conduct research and analysis
• ✅ To schedule appointments and send reminders
• ✅ To communicate via phone, SMS, WhatsApp, or email
• ✅ To share updates, offers, and health-related information
• ✅ For billing, payments, and administrative purposes
• ✅ In the event of mergers, acquisitions, or restructuring
• ✅ To comply with legal and regulatory requirements

With your consent, Sudha Fertility Centre may share or transfer your Personal Information with affiliates, service providers, cloud service providers, financial institutions, communication partners, or regulatory authorities, within or outside India, strictly for purposes outlined in this Policy.

We ensure contractual safeguards are in place to protect your data during such transfers.

Sudha Fertility Centre may use cookies to enhance user experience. Cookies do not store personally identifiable information. You may choose to disable cookies through your browser settings, though certain website features may be limited as a result.

We are not responsible for cookies placed by third-party websites linked from our platform.

We implement reasonable security practices including restricted access, password protection, and encryption to safeguard your Personal Information. Access is provided strictly on a need-to-know basis.

While we strive to protect your data, no internet transmission is completely secure. Sudha Fertility Centre shall not be liable for any unintended loss or breach beyond reasonable control.

Our website may contain links or references to third-party websites. Sudha Fertility Centre does not endorse or take responsibility for the content, privacy practices, or policies of such third-party sites.

You may request corrections or updates to your Personal Information by contacting amc@sudhahospitals.com. We will process such requests within a reasonable timeframe.

Use of this website must comply with all applicable laws. Users are prohibited from accessing services if such use violates legal requirements.

Personal Information may be retained for a minimum period of three (3) years from the last interaction or for such duration as required by applicable laws.

For grievances or concerns, please contact the Patient Relationship Manager / Centre Manager at:

Email: info@sudhafertilitycentre.com

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using the website.

You must be at least 18+ years of age to use this website

All content on https://sudhafertilitycentre.com/ is owned by or licensed to Sudha Fertility Centre. You may view or download content for personal, non-commercial use only.

You must not reproduce, distribute, modify, sell, or exploit any content without written consent.

You must not use the website for unlawful, fraudulent, harmful, or malicious activities, including:

• Data scraping or automated data extraction
• Distribution of malware or viruses
• Unauthorised marketing or promotions

Sudha Fertility Centre reserves the right to restrict access to any part of the website at its discretion. Users are responsible for maintaining confidentiality of login credentials.

Any content submitted by users grants Sudha Fertility Centre a non-exclusive, royalty-free license to use, publish, or distribute such content.

User content must not infringe any laws or third-party rights.

The website is provided “as is” without warranties of any kind. Sudha Fertility Centre is not liable for direct, indirect, incidental, or consequential damages arising from website usage.

Medical information provided on the website does not constitute professional medical advice.

You agree to indemnify and hold harmless Sudha Fertility Centre from any claims arising out of your misuse of the website or violation of these Terms.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and disputes shall be subject to the exclusive jurisdiction of courts in Tamil Nadu / Karnataka (as applicable).